Social Services

Contact Us

John F. O'Neill
Commissioner
Address:
3085 Veterans Memorial Hwy
Ronkonkoma, NY 11779
Phone: (631) 854-9930

Emergency Services (After 4:30 PM & Weekends, Holidays): (631) 854-9100 

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APS (Adult Protective Services) FAQs

  1. What does APS investigate?
  2. How do I make a report to Suffolk County APS?
  3. What happens when I call APS?


Additional APS FAQs - New York State Office of Children and Family Services (OCFS):  www.ocfs.ny.gov/main/psa/faq.asp


Q1:

What does APS investigate? Back to Top
A:

APS investigates allegations of abuse and/or neglect of impaired adults living in the community who may be dependent on someone else for their basic needs. 

APS does not investigate allegations of abuse and/or neglect when an impaired adult is living in a community residence, group home, hospital, nursing home or other type of congregate care facility.  Concerns related to the care of an impaired adult in these settings should be referred to the New York State Justice Center at 1(855) 373-2122.
Q2: How do I make a report to Suffolk County APS? Back to Top
A:

Referrals may be made directly to Suffolk County APS by calling (631) 854-3232

Q3:

What happens when I call APS?

Back to Top
A:

You will speak with an intake worker who will review your concerns to determine if an APS investigation is warranted.  If the referral is accepted for investigation, the case will be routed to a Caseworker who will commence an assessment of the circumstances and need for services.  APS has sixty days to complete an assessment.  After the assessment, if the individual is found to be in need of services, a case may be opened