The County Executive's Home Page
John F. O'Neill
3085 Veterans Memorial Hwy
Ronkonkoma, NY 11779
Phone: (631) 854-9930
Emergency Services (After 4:30 PM & Weekends, Holidays): (631) 854-9100
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NOTE: In an effort to better serve the public, we are working to keep the lines and wait times in the service centers to a minimum. We suggest that you do not file an application in person unless you have an emergency need. Applications submitted by mail, fax or online will be processed at the same rate as applications filed in person.
If I have an active SNAP or Temporary Assistance case, do I need to file a HEAP application?
If I do not have an active SNAP or Temporary Assistance case, but I received a HEAP benefit last year, do I have to file a new HEAP application this year, for 2018?
If my household qualifies for HEAP, does that mean I also automatically qualify for SNAP?
No. While some guidelines for HEAP and SNAP are similar, income guidelines are not the same. You are still required to file a separate application for SNAP benefits to have eligibility determined. You may file for SNAP online at: Mybenefits.ny.gov
You may also file a SNAP application by mail or in person at one of our four DSS Service centers:
Southwest Center, 2 South 2nd St. Deer Park, NY 11729
Smithtown Center, 200 Wireless Blvd. Hauppauge, NY 11788
Coram Center, 80 Middle Country Road Coram, NY 11727
Riverhead Center, 893 E. Main St. Riverhead, NY 11901
I am concerned that the HEAP funding will run out immediately. Do I have to file a HEAP application on opening day, to ensure a benefit will be available to me?
No. It is not necessary to file a HEAP application on opening day. There will be sufficient funding for the regular HEAP benefit for eligible households, providing you file your application anytime while HEAP is open. If HEAP will close early, the public will be notified.
If you apply by mail, fax or online, you will receive notification by mail, through the Client Notification System (CNS), that your benefit was approved or denied.
How soon can I access my HEAP benefit?
Is the After Hours request for an emergency fuel delivery an additional HEAP benefit?
No, this benefit is not an additional HEAP benefit. It is an emergency Temporary Assistance benefit that may have to be paid back. This benefit is to be applied for only if you have an unforeseen emergency and you completely ran out of fuel after business hours, when all centers are closed. This benefit may be applied for only once and you must be completely out of fuel. Vendors are authorized to charge extra fees for the delivery of this after-hours emergency benefit, and your household may be responsible for these fees. The amount of money charged for the emergency fuel delivery may be taken out of your regular or emergency HEAP benefit amount. Not every household qualifies for this benefit; eligibility will be determined at the time of your request for the assistance. Request for this emergency benefit should only be utilized as a last resort if you have no other way to meet your emergency. The agency may offer an emergency housing placement in lieu of a fuel delivery.
I am over 60 years old. Is there an agency that can assist me through the HEAP process?
Yes, you may call the Office for the Aging (OFA) @ 853-8326. OFA staff will assist you with filing a HEAP application and submitting necessary documents. They may also advise you as to other programs for which you may be eligible.
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