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Storm Damage Assessment

Important information regarding financial services for homeowners, residents, and business owners, click here.

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Flooding Event August 18th-19th, 2024

The August 18-19 storm inundated parts of Suffolk County with record-setting rainfall. In some communities, more than 11 inches of rain fell in barely two hours. Many homes and businesses were damaged. Suffolk County is already working with our partners in state and federal governments to assess the damage and provide assistance to those affected by the storm. Please provide the requested information so we can begin the process of helping residents who have been affected by this historic storm. We are here to help. If you have any questions, or if you need any assistance in filling out the forms, please call the County’s 311 helpline.

County Executive Ed Romaine declared a State of Emergency in the wake of the record-setting rainstorm of August 18-19, 2024.

The information you provide will help the County and New York State evaluate potential financial assistance for those affected by the storm.

Please provide all information. You must complete all fields before photos can be uploaded. Images are required.

As the process moves forward you will be contacted with additional guidance.

Thank you for your assistance.

If there are any questions or you need any assistance in filling out the forms, please dial Suffolk County’s 311 Help Line.

Click here for the form page.

Important Information regarding Financial Services for Homeowners & Business Owners

The NYS Department of Financial Services staff will be deployed to affected communities this week to provide insurance help to residents and businesses affected by severe weather and will also be staffing a resource center to assist residents and business owners with insurance-related questions. DFS staff will be deployed to the following affected communities:

After contacting insurance companies, residents can also get assistance with insurance information regarding policy coverage for losses and suggestions on how to document their losses and safeguard their property by calling the Department's Disaster Hotline at 800-339-1759. Through August 30th the hotline will include extended evening hours and will be open weekdays from 8:30 a.m. to 8:00 p.m. to help residents.

File Claims Promptly – Homeowners who experienced property losses are urged to file insurance claims with their insurers promptly and as soon as possible after losses occur. It is important to provide policy numbers if possible and all information relevant to the loss. To best document losses, homeowners should take photos or videos showing the extent of the losses before cleaning up damage.

Making Necessary Repairs – Homeowners should protect their property from further damage after a loss but should make only repairs necessary to prevent further damage to property, like covering broken windows. Permanent repairs should not be made until after insurers have inspected losses.

Keep Records of Dealings with Insurance Representatives – Homeowners should cooperate fully with their insurers and keep a diary of all conversations with insurance representatives, including the representatives' names, as well as the times and dates of all calls or visits. They should also follow up in writing with representatives to document their understanding of any conversations they have had with the representatives.

Inventory of Your Belongings – Provide your insurer with a detailed room-by-room inventory of damaged personal items and property. Include receipts, such as credit card statements or other documents showing the items' values.

Flood Damage – Homeowners are reminded that flood damage is generally only covered by flood insurance, which is a federal program administered by the Federal Emergency Management Agency (FEMA). Homeowners who have flood insurance and have flood damage should make claims through that insurance. Additionally, homeowners should also read their policies carefully to make sure they understand what damage is covered and under what circumstances. For additional information on flood insurance, please visit the Flood Insurance Resource Center on the DFS website.

Keep Your Receipts If You Relocate During Repairs – If you need to temporarily relocate while your home is being repaired, make sure to keep receipts and other records of your expenses during that time.

Filing Complaints – Homeowners unable to resolve disputes with their insurers may contact DFS to file a complaint at the following website location. DFS investigates all complaints it receives.

Information on Homeowners' Insurance – Additional information can be found at the Homeowners Resource Center on the Department of Financial Services' website.

Suffolk County Government

H. Lee Dennison Bldg

100 Veterans Memorial Hwy
P.O. Box 6100
Hauppauge, NY 11788

Riverhead County Center

County Road 51
Riverhead, NY 11901