The Division locates absent parents, establishes legal paternity for children born outside marriage, establishes/enforces child support orders and monitors collection and disbursement of child support payments. Public Assistance recipients are automatically referred by their worker.

Help DSS locate Non-Paying Parents:

Click here for the full list of Non-Paying Parents and information on how to report them.

Persons With an Existing Child Support Order

If you have a Child Support Order payable through the Support Collection Unit (SCU), please call: Child Support HELPLINE: 1(888) 208-4485

Automated service available 24 hours/7 days a week
Workers available 8AM - 7PM, M-F
TTY: 1(866) 875-9975

Video Relay Service

Or visit: childsupport.ny.gov

If you filed a petition with the Probation Department, please call:

For Western Suffolk Residents
Probation Department Intake Unit
(631) 853 - 4246
8:30AM - 4PM, M-F

For Eastern Suffolk Residents
Probation Department Intake Unit
(631) 852-1939
8AM - 3PM, M-F

Persons Seeking a Child Support Order - Intake

If you applied for Temporary Assistance and do not yet have Child Support Order, Please call:
Child Support Enforcement Bureau
(631) 854-3281
8AM-4PM, M-F

If you are not on Temporary Assistance and would like your Child Support Order payable through the Support Collection Unit (SCU), click here for Instructions, Checklist and Application.

If you are not on Temporary Assistance and do not want your Child Support Order payable through the Support Collection Unit (SCU), please contact:

For Western Suffolk Residents
Probation Department Intake Unit
Cohalan Court Complex
400 Carleton Avenue
Central Islip, New York 11722
(631) 853-4246
8:30AM - 4PM, M-F

For Eastern Suffolk Residents
Probation Department Intake Unit
300 Center Drive
Riverhead, NY 11901
(631) 852-1939
8AM - 3PM, M-F

Please visit the Probation Department's Petitions website for more information.