A Department of Social Services pilot project.
This application is designed to replace the daily phone calls between Department of Social Services Placement personnel and Housing providers to request the previous day’s attendance and room availability at your facility. This will allow our Placement Unit to have the required information necessary at the start of each business day which then allows making our client placements to facilities earlier, rather than later in the day.
SOAR will allow the provider to input attendance each day after 4:30 p.m. and to update room availability before submitting this information the next morning prior to 8:45 a.m.
The user manual for the application explains how to enter and submit the necessary information that you will be providing to the Department of Social Services Placement Unit on a daily basis, including weekends.
The minimum requirements that will be needed to access and run the application at your facility:
- Computers running Windows 7 OS with 2gb RAM
- Internet Explorer version 9, 10 or 11
- Internet or Wi-Fi capability b
Accessing the SOAR Application
All provider staff will be issued a user id and password to access the online SOAR application.
The training is now online and includes a demonstration of how to enter/edit/update/save/submit data online.
The session is a few minutes long.
For user ID or password issues, please contact the DSSHelpDesk at 631 854-9888
Monday - Friday 8:00 am - 4:30 pm
or contact Emergency Services at 631 854-9160
Monday - Friday 4:30 pm - 8:00 am, weekends/holidays 24/7